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Employment opportunities

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Storage Express owns and operates self-storage properties.  We have 91 locations across Indiana, Illinois, Kentucky, Tennessee and Ohio.  We run the company out of our Bloomington, IN office, and a smaller office in Indianapolis, IN. 

We offer a competitive starting hourly rate, with scheduled reviews and opportunities for pay increases.  Storage Express offers paid holidays and vacation days.  Our full-time employees are eligible to join our group health insurance plan (including health, dental, vision, and life and 401(k) retirement plan with generous employer match.

 

Open Positions

HUMAN RESOURCE GENERALIST

CUSTOMER SERVICE REPRESENTATIVE  

ACCOUNTS PAYABLE CLERK  

 


 

Human Resource Generalist

The Company:

Storage Express is an owner/operator of self-storage facilities.   Our 60-person company works together to develop and manage properties in communities across the Midwest.  Today, we have over 90 locations in Indiana, Illinois, Kentucky, Tennessee and Ohio.  Our Bloomington office serves as the hub for our property management, leasing, collections, accounting and construction activities.  Storage Express relies on innovative technology to enable the profitable remote operation of our properties.

Responsibilities:

The HR Generalist position will support our managers with job postings, applicant tracking and correspondence, and other hiring related tasks.  The person in this role will administer payroll, our health insurance and ancillary insurance programs, and our retirement program. This role requires dependability, organization skills and a detail-oriented work ethic. The HR Generalist will participate in various functions of human resources to find, select, hire, and retain the best talent. The ideal candidate will play a key role in the success of our employees and the company.

Essential job duties:

  • Update and maintain our job descriptions.
  • Management and maintenance of job postings.
  • Applicant tracking and correspondence.
  • Conduct reference checks, and process pre-hire background checks.
  • Work with our hiring managers to schedule interviews.
  • Assist our managers with their performance reviews tracking.
  • Lead our new employee onboarding and orientation efforts.
  • Payroll and benefit administration.
  • Refine and implement our personnel policies and procedures.
  • Manage our paid time off policies, FMLA and other leave.
  • HR recordkeeping, and the associated administrative paperwork. 

Requirements:

The ideal person for this position will possess the following:

  • An Associates or Bachelor's Degree.  A college students pursuing a degree in HR will be considered.
  • Experience working in an office HR environment.
  • Strong written, verbal and interpersonal communication skills.
  • Proficiency in the Microsoft Office suite.
  • Familiarity with employment law of Indiana.

 

 


 

Customer Service Representative  

Responsibilities

  • Renting (selling) storage spaces to the public
  • Customer problem resolution
  • Documentation of processes to support sales inquiry & customer problem resolution
  • Interact effectively with A/R, Maintenance, and Administrative departments
  • Communicate to management regarding areas of concern for customers a well as potential opportunities for growth and process improvement

Requirements

  • 1 or more yrs of sales experience in an inbound customer service/call center environment
  • Experience with a Windows-based PC with MS Word. A little Excel know-how is helpful
  • Attention to detail, problem-solving and follow-up skills
  • Strong communication skills
  • Ability to work independently- Available shift is 1:30pm to 10:00pm, Saturday-Wednesday
  • Additional compensation available for bilingual employees

Benefits
We offer a competitive starting hourly rate, with scheduled reviews and opportunities for pay increases.  Storage Express offers paid holidays and vacation days.  Our full-time employees are eligible to join our group health insurance plan (including health, dental, vision, and life) and 401(K) retirement plan with generous employer match.

 


 

Accounts Payable Clerk

The Company:

Storage Express is an owner/operator of self-storage facilities. Our 60-person company works together to develop and manage properties in communities across the Midwest. Today, we have over 90 locations in Indiana, Illinois, Kentucky, Tennessee and Ohio. Our Bloomington office serves as the hub for our property management, leasing, collections, accounting and construction activities. Storage Express relies on innovative technology to enable the profitable remote operation of our properties.

Responsibilities:

With over 90 locations, we have lots of invoices to pay: loan payments, utilities, property expenses, and storage customer refunds. The AP Clerk receives invoices via fax, mail, or email. The AP Clerk will scan the invoices into our document management system (Fortis) and code them by property and expense category. Invoices will be scheduled for payment, taking into account discounts and due dates.

Once invoices are scanned & scheduled for payment, Fortis will route the invoices to the appropriate parties for approval. Once approved, the AP Clerk will import the invoices into our MAS90 accounting system where they will be scheduled for payment, and later paid. Checks are printed weekly.

Besides processing AP, you’ll manage our property & casualty insurance, and report changes monthly. You’ll also work with utility companies to setup new service when needed. You’ll update spreadsheets and analyze data regularly. At audit time, you’ll have a key role in reconciling general ledger accounts. This is a growing company, so expect your role to change as you learn.

Requirements:

The ideal person for this position will possess the following:

  • Accounting/bookkeeping degree or 5 years of accounting experience
  • Strong attention to detail, so invoices are paid on schedule and for the right amount
  • Experience with computers & software -- this is a computerized accounting system. You will use Excel daily, and should expect to know/use many functions and formulas
  • Good written and spoken communication skills, as you will work with the construction team, vendors, and other staff
  • Excellent organizational skills, as we have lots of invoices to process, and timing of payments can change quickly
  • Ability to work alone and with others. You are responsible for processing all payables, and will be expected to manage this task on your own

Benefits:

This is a full-time position at our Bloomington office. We offer a competitive wage, with regularly scheduled performance reviews. And we offer a professional office environment, wherein you‘ll work with other talented people. Storage Express offers paid holiday and vacation days. Our full-time employees are eligible to join our group insurance plan (including health, dental, prescription, vision, life and Aflac) and our 401(k) retirement plan with its 50% employer match. This position is available immediately.

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