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Employment opportunities

Thanks for checking us out! We're rapidly growing and on the hunt for new teammates.

Storage Express owns and operates self-storage properties.  We have 91 locations across Indiana, Illinois, Kentucky, Tennessee and Ohio.  We run the company out of our Bloomington, IN office, and a smaller office in Indianapolis, IN. 

We offer a competitive starting hourly rate, with scheduled reviews and opportunities for pay increases.  Storage Express offers paid holidays and vacation days.  Our full-time employees are eligible to join our group health insurance plan (including health, dental, vision, and life and 401(k) retirement plan with generous employer match.

 

Open Positions

Customer Service Representative 

Responsibilities

  • Renting (selling) storage spaces to the public
  • Customer problem resolution
  • Documentation of processes to support sales inquiry & customer problem resolution
  • Interact effectively with A/R, Maintenance, and Administrative departments
  • Communicate to management regarding areas of concern for customers a well as potential opportunities for growth and process improvement

Requirements

  • 1 or more yrs of sales experience in an inbound customer service/call center environment
  • Experience with a Windows-based PC with MS Word. A little Excel know-how is helpful
  • Attention to detail, problem-solving and follow-up skills
  • Strong communication skills
  • Ability to work independently- Available shift is 1:30pm to 10:00pm, Saturday-Wednesday
  • Additional compensation available for bilingual employees

Benefits
We offer a competitive starting hourly rate, with scheduled reviews and opportunities for pay increases.  Storage Express offers paid holidays and vacation days.  Our full-time employees are eligible to join our group health insurance plan (including health, dental, vision, and life) and 401(K) retirement plan with generous employer match.

 

 

 

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