BLOOMINGTON, IN – Storage Express’ contact center in Bloomington, Indiana is now open around-the-clock. The Indiana-headquartered company that presently owns and operates 85 locations has extended contact center operations from 7am-10pm to 24 hours a day. The Company continues to grow, working to serve Midwestern customers with the best service and convenience available by extending customer service hours to assist with everything from rentals, payments, inquiries, and more.
“We’ve always offered 24/7 access to our customers, but we’re really excited about offering 24/7 customer service as well. Our goal is to add a new level of support to all current and potential customers across the Midwest,” said John Barlow, Rental Operations Director. “Not only that, this gives us a leg up on our friendly competitors. We can also monitor overnight activity in real time at our properties, whereat we’re adding more and more camera feeds to our headquarters.”
Storage Express buys, builds, and upgrades self-storage properties across Indiana, Illinois, Kentucky, Tennessee and Ohio. Rentals are centralized out of the Company’s Bloomington, Indiana headquarters. Local Field Service Representatives keep all 85 locations in top-notch shape. The Company has plans for new construction in several markets in 2014 and beyond. More information about the Company can be found online at www.StorageExpress.com.